kD
kabelo D

1 reviews | Active since Jul 2013

21 Aug 2025, 11:40

Positive feedback on the efficient handling of a matter.

I am writing to extend my sincere gratitude and leave a formal compliment for the highly efficient manner in which my recent complaint was handled.

The issue concerning the unauthorized change to my joint bond policy, reference number, has now been resolved to my complete satisfaction. I was very impressed with the speed and professionalism with which your team addressed my concerns.

Thank you for your excellent service and for ensuring a positive and effective outcome. I am very appreciative of your efforts to resolve the matter so efficiently.

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Replies (1)
OUTsurance
OUTsurance's reply21 Aug 2025, 11:43
Official
Hello Kabelo,

Thank you for sharing your OUTstanding service experience with us. 

We are very pleased to know you were assisted promptly amidst an emergency situation!

Regards,
The OUTsurance Team