KM
Keegan M

1 reviews | Active since Jul 2024

01 Jul 2024, 12:15

POOR SERVICE OUTSURANCE

My vehicle was involved in an accident with a client of outsurance in November 2023 till today nothing has been sorted out with my vehicle and i didn't even get a vehicle assessment on the damages even though the client admitted its his fault my claim number ***.

0
Replies (1)
OUTsurance
OUTsurance's reply03 Jul 2024, 10:23
Official
Hello Keegan

Our liability claims manager contacted you after we acknowledged your complaint.
Since our client did not meet our contractual requirements, we can sadly not entertain your 3rd party claim.

We fully understand this leaves you out of pocket and are very sorry about the consequences the rejection has on you. Thank you for affording us the opportunity to have discussed our position with you.

Regards
The OUTsurance Team