Poor Service from Quotations department

Poor Service from the quotations department.

I called for a quote on a new model Porsche. The model was not on the outsurance system. The consultant asked to come back to me as they had to ask the actuary to add the new model to the system . I was quoted R1904 the next day when the consultant came back. The same afternoon i asked the consultant to send me the quote on email. He didnt respond. He came back the next day and said he didnt quote me on the correct model , his initial quote was based on the old 2018 model of the car. He said the premium is now 2100 . He then told me that if we install a tracker , the premiums will come down to 2000. I said okay i will take out the insurance at 2100 without a tracker and when i install the tracker he can then reduce my premium to 2000. So we started taking out the insurance , he started reading me the terms and conditions. The terms and conditions he stated is that i have to have a tracker installed , the vehicle is ****** and there is no tracker installed the excess is 10% of the value of the vehicle but we already paying a higher premium for explicitly not having a tracker installed. He said he will call me back and now , he called back now with a new price his new quote is 2178. So from initially quoting 1900 , the current premium is 2178. The Sales rep was not professional at all , has very little knowledge . A very frustrating experience i must say. I wasted 3 days dealing with outsurance.