KB
Kayur B

1 reviews | Active since Nov 2015

30 Jul 2016, 06:37

Poor service from outsurance

<p>We have been trying to resolve a claims issue with Outsurance for the last two years .</p> <p>1) Tiles removed and not replaced. We replaced ourselves. No compensation from Outsurance as yet.</p> <p>2) Leaking roof. Harkon accessed a few times, repaired a few times. Still leaking not repaired.</p> <p>People we communicated with .</p> <p>Sydney Tyuluba- Outsurance.</p> <p>Yural Klassen- Outsurance, we had no response from this person ( we assume his is the manager)</p> <p>Tiaan broodryk- Harkon ( contractor)</p> <p> </p>

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Replies (1)
OUTsurance
OUTsurance's reply02 Aug 2016, 13:02
Official

Please accept our sincere apologies for the poor service and subsequent frustration this caused you.

We are pleased to know the claim has been concluded to your satisfaction, saldy belatedly!

Thank you for the opportunity granted to have assisted you.

Regards

Dinky