1 reviews | Active since Apr 2018
POOR SERVICE FROM OUTSURANCE
Would rate ZERO but not an option thats available. I have had the most awful service from outsurance and glassfit.
I lodged a windscreen claim in March. They fitted a windscreen that leaked which was then refitted. Well my car leaks water into my car from the engine now.
Pipes and cover are missing that prevent the water going down the firewall but rather enters on my floor causing a terrible mess and bad odour.
After about 6 calls all at my expense today i still have not resolved my conplaint. Getting passed from pillar to post.
Good day,
Thank you for bringing this matter to our attention.
Nunu from our client liaison department has contacted you as well as Glasfit to ensure the leak is identified and repaired. An appointment has been scheduled with the service provider as agreed.
We humbly apologise for the inconvenience caused.
Thank you,
Kelvin
Good day,
Thank you for bringing this matter to our attention.
Nunu from our client liaison department has contacted you as well as Glasfit to ensure the leak is identified and repaired. An appointment has been scheduled with the service provider as agreed.
We humbly apologise for the inconvenience caused.
Thank you,
Kelvin