LM
Luqmaan M
1 reviews | Active since Feb 2021
26 Feb 2021, 15:06
Poor Service for third party from Outsurance
We have a video footage of the outsurance client executing a right hand turn in front of vehicle causing the Collision, yet they have refused to entertain my claim the reasoning provided is an opertunistic attempt to avoid paying out my claim despite their client making an unsafe right hand turn. I guess you get nothing out from outsurance when you a third party!
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Replies (3)LM
Luqmaan M's updateReviewer Update
26 Feb 2021, 15:31*** that's my claim number
LM
Luqmaan M's update26 Feb 2021, 15:31
Reviewer Update
*** that's my claim number
LM
Luqmaan M's updateReviewer Update
26 Feb 2021, 17:28My consultants name was thulani mahlangu
LM
Luqmaan M's update26 Feb 2021, 17:28
Reviewer Update
My consultants name was thulani mahlangu
OUTsurance's replyOfficial
03 Mar 2021, 11:44Good day Luqmaan,
Thank you for bringing this matter to our attention.
Thina our legal manager has contacted you to address your concerns and to discuss the merits of the claim in detail. Thina advised you that claims of this nature you should always provide all relevant evidence upfront.
Thina discussed the recourse with you and we'll remain in touch until the matter has been finalised.
Regards,
OUTsurance
Thank you for bringing this matter to our attention.
Thina our legal manager has contacted you to address your concerns and to discuss the merits of the claim in detail. Thina advised you that claims of this nature you should always provide all relevant evidence upfront.
Thina discussed the recourse with you and we'll remain in touch until the matter has been finalised.
Regards,
OUTsurance
OUTsurance's reply03 Mar 2021, 11:44
Official
Good day Luqmaan,
Thank you for bringing this matter to our attention.
Thina our legal manager has contacted you to address your concerns and to discuss the merits of the claim in detail. Thina advised you that claims of this nature you should always provide all relevant evidence upfront.
Thina discussed the recourse with you and we'll remain in touch until the matter has been finalised.
Regards,
OUTsurance
Thank you for bringing this matter to our attention.
Thina our legal manager has contacted you to address your concerns and to discuss the merits of the claim in detail. Thina advised you that claims of this nature you should always provide all relevant evidence upfront.
Thina discussed the recourse with you and we'll remain in touch until the matter has been finalised.
Regards,
OUTsurance