Poor service delivery

my vehicle was repaired in October 2024. not much damage..the left rear taillight and bumber with minor repairs. During December the light did not work. I took the vehicle to Suzuki and they stated the light was defective and leaked water. When i contaacted OUtsurance abd informed thatm as such i started dealing with their service provider tha t repaired my vehicle. Since i spoke to them my vehicle has been back twice to the supplier to inspect the light. Now they want me to bring the vehicle back for a third time. When asked why i get no answer. When does this nonsens stop and one get wahtone pays for. OUtsurance is quick to place adds on Television but clearly not a fast to help their paying customers resolve their claims. For which they paid premiums and did everyhting that was asked. The light is still defective and if a traccic cop stops and issues a fine for the light not working my next fight will begin. Of that i am sure.