TG
Tertius G
1 reviews | Active since Dec 2021
18 Dec 2021, 09:11
Poor service by Outsurance126
Outsurance provides excellent service when it comes to client onboarding and premium collection. Very poor service with claims, the actual purpose of insurance. Claim submitted a month ago and damage still not fixed by the Outsurance contractor. I begged for an alternative cintractor to be appointed. I am ignored completely.
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OUTsurance's replyOfficial
22 Dec 2021, 11:42Good afternoon Tertius,
Further to our private reply, Ataniel has been in contact with you.
The service provider is scheduled to come through to your property today.
Atanial will keep you updated and ensure that this matter is resolved to your satisfaction.
We truly apologise for the poor service you have received from our service provider thus far and will address the concerns you have mentioned.
Regards,
OUTsurance
Further to our private reply, Ataniel has been in contact with you.
The service provider is scheduled to come through to your property today.
Atanial will keep you updated and ensure that this matter is resolved to your satisfaction.
We truly apologise for the poor service you have received from our service provider thus far and will address the concerns you have mentioned.
Regards,
OUTsurance
OUTsurance's reply22 Dec 2021, 11:42
Official
Good afternoon Tertius,
Further to our private reply, Ataniel has been in contact with you.
The service provider is scheduled to come through to your property today.
Atanial will keep you updated and ensure that this matter is resolved to your satisfaction.
We truly apologise for the poor service you have received from our service provider thus far and will address the concerns you have mentioned.
Regards,
OUTsurance
Further to our private reply, Ataniel has been in contact with you.
The service provider is scheduled to come through to your property today.
Atanial will keep you updated and ensure that this matter is resolved to your satisfaction.
We truly apologise for the poor service you have received from our service provider thus far and will address the concerns you have mentioned.
Regards,
OUTsurance