CM
Clever M
1 reviews | Active since Aug 2022
27 Feb 2024, 15:37
POOR SERVICE
I need to cancel one of my insurances with OUTsurance, i have been promised they will call back and no one does, i guess because i am cancelling, if i was a new client, they would have jumped, i am now going to proceed to cancell all my policies with them instead of just one, so frustrating.
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OUTsurance's replyOfficial
28 Feb 2024, 13:37Hello Clever
Following our private reply, we received feedback from our client care manager, Nadia.
She explained we only had your previous contact number, which our advisor dialed and failed to reach you. Nadia confirmed we updated the detail and also confirmed your business policy with us has now been cancelled.
We sincerely apologise for the frustration.
Regards
The OUTsurance Team
Following our private reply, we received feedback from our client care manager, Nadia.
She explained we only had your previous contact number, which our advisor dialed and failed to reach you. Nadia confirmed we updated the detail and also confirmed your business policy with us has now been cancelled.
We sincerely apologise for the frustration.
Regards
The OUTsurance Team
OUTsurance's reply28 Feb 2024, 13:37
Official
Hello Clever
Following our private reply, we received feedback from our client care manager, Nadia.
She explained we only had your previous contact number, which our advisor dialed and failed to reach you. Nadia confirmed we updated the detail and also confirmed your business policy with us has now been cancelled.
We sincerely apologise for the frustration.
Regards
The OUTsurance Team
Following our private reply, we received feedback from our client care manager, Nadia.
She explained we only had your previous contact number, which our advisor dialed and failed to reach you. Nadia confirmed we updated the detail and also confirmed your business policy with us has now been cancelled.
We sincerely apologise for the frustration.
Regards
The OUTsurance Team