VT
Victor T
1 reviews | Active since Dec 2023
10 Feb 2025, 09:30
POOR SERVICE
But why do you guys do thsi to us. An outsurance client bumped my car on a stop sign when he was supposed to stop. Now im claiming since their client was wrong of which i have footage for that they telling me the opposit. I want my claim to be paid lets be serious and not play jokes Outsurance. Pathetic Not Considerate - Runaway from this one
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OUTsurance's replyOfficial
17 Feb 2025, 10:36Good day Victor, Thank you for your feedback. Our legal manager, Valerie, has been unsuccessful in her attempts to reach you. She has subsequently sent you an email and SMSes. We base our decision on case law and information at our disposal. Our decision to refute liability remains unchanged. Please respond to Valerie’s email with a date and time that is convenience for you. Valerie will in turn call you to address your concerns. We do apologise for the disappointing outcome of your 3rd party claim. Regards,The OUTsurance Team
OUTsurance's reply17 Feb 2025, 10:36
Official
Good day Victor, Thank you for your feedback. Our legal manager, Valerie, has been unsuccessful in her attempts to reach you. She has subsequently sent you an email and SMSes. We base our decision on case law and information at our disposal. Our decision to refute liability remains unchanged. Please respond to Valerie’s email with a date and time that is convenience for you. Valerie will in turn call you to address your concerns. We do apologise for the disappointing outcome of your 3rd party claim. Regards,The OUTsurance Team