AM
Adele M
1 reviews | Active since Oct 2016
02 Aug 2021, 17:46
Poor service
Had my policy for years with Outsurance. Requested additional cover which they sent a surveyor to inspect as it is a business premises. I have since received over 20 documents been debited almost R5000 extra , had to call to get my money back and now they have not paid my Out bonus as promised.
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OUTsurance's replyOfficial
04 Aug 2021, 12:52Good afternoon Adele,
Following our private reply on the 3/08/2021 we can confirm that Mpho from our retentions team has contacted you.
You have confirmed receipt of your OUTbonus and all your concerns were addressed.
We apologise for the inconvenience caused.
Regards,
OUTsurance
Following our private reply on the 3/08/2021 we can confirm that Mpho from our retentions team has contacted you.
You have confirmed receipt of your OUTbonus and all your concerns were addressed.
We apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply04 Aug 2021, 12:52
Official
Good afternoon Adele,
Following our private reply on the 3/08/2021 we can confirm that Mpho from our retentions team has contacted you.
You have confirmed receipt of your OUTbonus and all your concerns were addressed.
We apologise for the inconvenience caused.
Regards,
OUTsurance
Following our private reply on the 3/08/2021 we can confirm that Mpho from our retentions team has contacted you.
You have confirmed receipt of your OUTbonus and all your concerns were addressed.
We apologise for the inconvenience caused.
Regards,
OUTsurance