FP
Fanie P
1 reviews | Active since Jan 2023
26 Jun 2023, 12:34
Poor service
I can not obtain a quote to add another vehicle to. my portfolio. Due to the fact that I am hearing impaired and can therefore not communicate with the agent, and the agent refuse to give the quote to my wife!! With this poor service I will have no choice but to cancel my insurance with them.
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Replies (1)
OUTsurance's replyOfficial
27 Jun 2023, 09:19Good day Fanie,
Thank you for bringing your concerns to our attention.
Annelise our client services manager has made arrangements to add a contact person on your policy. The contact person will be able to make changes on your behalf.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for bringing your concerns to our attention.
Annelise our client services manager has made arrangements to add a contact person on your policy. The contact person will be able to make changes on your behalf.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply27 Jun 2023, 09:19
Official
Good day Fanie,
Thank you for bringing your concerns to our attention.
Annelise our client services manager has made arrangements to add a contact person on your policy. The contact person will be able to make changes on your behalf.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for bringing your concerns to our attention.
Annelise our client services manager has made arrangements to add a contact person on your policy. The contact person will be able to make changes on your behalf.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team