CJ
Clair J
1 reviews | Active since Oct 2024
15 Oct 2024, 12:29
POOR SERVICE
Requested a quote from OUTsurance. Had to provide all info to actually receive quotation. Quote received but declined offer. OUTsurance still deducted supposed monthly premiums from my bank account. Requested a refund but the refund date keeps being postponed with a lot of excusws and promises. It is now three weeks and numerous phone calls and emails later still no fund.
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OUTsurance's replyOfficial
21 Oct 2024, 10:24Good day Clair,
Further to our private response to you, we can confirm that our client services manager, Keo, contacted you with feedback.
We can confirm that your policy has been cancelled and the refund has been processed and released.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private response to you, we can confirm that our client services manager, Keo, contacted you with feedback.
We can confirm that your policy has been cancelled and the refund has been processed and released.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply21 Oct 2024, 10:24
Official
Good day Clair,
Further to our private response to you, we can confirm that our client services manager, Keo, contacted you with feedback.
We can confirm that your policy has been cancelled and the refund has been processed and released.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private response to you, we can confirm that our client services manager, Keo, contacted you with feedback.
We can confirm that your policy has been cancelled and the refund has been processed and released.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team