Poor service
<p>I have been struggling for 5 months to resolve my claim with Outsurance. Numerous calls and e-mails were made and promises were made that customer care would resolve my issue. Guess what? I am still waiting.</p> <p> </p> <p> </p>
I know you will appreciate our concern about the very long that passed since you lodged your claim. We were given confirmation previously that all repair work was sorted .You have our sincere apologies for the ongoing frustration.
Meggan from our claims department arranged with the service provider to provide us with a quote and will contact you as soon as possible with a further update on the matter.
Regards
Dinky
I know you will appreciate our concern about the very long that passed since you lodged your claim. We were given confirmation previously that all repair work was sorted .You have our sincere apologies for the ongoing frustration.
Meggan from our claims department arranged with the service provider to provide us with a quote and will contact you as soon as possible with a further update on the matter.
Regards
Dinky