YS
Yoyo S
1 reviews | Active since Jan 2020
08 Apr 2020, 03:20
Poor service
I spoke to Tania yesterday about a car insure quote I gave her all the details she needs she was suppose to call me back so that I can give her the ID number of my regular driver. She never called me back I real wanted to know how much will be my monthly premium. I guess my business is not important to outsurence. I guess I will take my business somewhere else
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
08 Apr 2020, 12:17Good day Yoyo,
Thank you for letting us know. We escalated the matter to Tania's manager who requested Tania to call you back and complete the quote.
We will address the lack of follow up accordingly. Please let us know if you require any further assistance.
Sorry for not getting back to you.
Regards,
OUTsurance
Thank you for letting us know. We escalated the matter to Tania's manager who requested Tania to call you back and complete the quote.
We will address the lack of follow up accordingly. Please let us know if you require any further assistance.
Sorry for not getting back to you.
Regards,
OUTsurance
OUTsurance's reply08 Apr 2020, 12:17
Official
Good day Yoyo,
Thank you for letting us know. We escalated the matter to Tania's manager who requested Tania to call you back and complete the quote.
We will address the lack of follow up accordingly. Please let us know if you require any further assistance.
Sorry for not getting back to you.
Regards,
OUTsurance
Thank you for letting us know. We escalated the matter to Tania's manager who requested Tania to call you back and complete the quote.
We will address the lack of follow up accordingly. Please let us know if you require any further assistance.
Sorry for not getting back to you.
Regards,
OUTsurance