JM
Juneberries M
1 reviews | Active since Aug 2018
13 Jan 2023, 13:20
Poor service
Poor service from OUTsurance.. I have been contemplating for a while now to leave this insurer and it’s time. You have to call and call and follow up like a fool and still nothing happens… very angry. They have become too big! All their ads are lies…
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OUTsurance's replyOfficial
17 Jan 2023, 15:12Hello Gandhi
We fully understand your disappointment.
Our claims manager contacted you and discussed the reason for the rejection, damage caused by wear and tear which is a policy exclusion.
Thank you for your understanding.
We connected our call with you, with the dealership who had a technician discussing the new problem identified.
Regards
OUTsurance
We fully understand your disappointment.
Our claims manager contacted you and discussed the reason for the rejection, damage caused by wear and tear which is a policy exclusion.
Thank you for your understanding.
We connected our call with you, with the dealership who had a technician discussing the new problem identified.
Regards
OUTsurance
OUTsurance's reply17 Jan 2023, 15:12
Official
Hello Gandhi
We fully understand your disappointment.
Our claims manager contacted you and discussed the reason for the rejection, damage caused by wear and tear which is a policy exclusion.
Thank you for your understanding.
We connected our call with you, with the dealership who had a technician discussing the new problem identified.
Regards
OUTsurance
We fully understand your disappointment.
Our claims manager contacted you and discussed the reason for the rejection, damage caused by wear and tear which is a policy exclusion.
Thank you for your understanding.
We connected our call with you, with the dealership who had a technician discussing the new problem identified.
Regards
OUTsurance