EW
Erniel W
1 reviews | Active since Feb 2018
26 Feb 2024, 07:23
Poor Service
Extremely poor service. I'm waiting 3 weeks today to get my Windscreen replaced, Outsurance was quick to give me the claim number with PG Glass Secunda but thereafter you are left to fend for yourself even after contacting Outsurance to complain about their selected vendor not delivering I'm left to fend for myself again
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OUTsurance's replyOfficial
01 Mar 2024, 14:23Good day Erniel,
We understand your frustration and don't blame you for sharing your experience.
Further to our private response, we can confirm that Lindi our client liaison manager contacted you to get the matter resolved. We can confirm that the windscreen has since been fitted.
Once again, apologies for the poor service experience.
Regards.
The OUTsurance Team
We understand your frustration and don't blame you for sharing your experience.
Further to our private response, we can confirm that Lindi our client liaison manager contacted you to get the matter resolved. We can confirm that the windscreen has since been fitted.
Once again, apologies for the poor service experience.
Regards.
The OUTsurance Team
OUTsurance's reply01 Mar 2024, 14:23
Official
Good day Erniel,
We understand your frustration and don't blame you for sharing your experience.
Further to our private response, we can confirm that Lindi our client liaison manager contacted you to get the matter resolved. We can confirm that the windscreen has since been fitted.
Once again, apologies for the poor service experience.
Regards.
The OUTsurance Team
We understand your frustration and don't blame you for sharing your experience.
Further to our private response, we can confirm that Lindi our client liaison manager contacted you to get the matter resolved. We can confirm that the windscreen has since been fitted.
Once again, apologies for the poor service experience.
Regards.
The OUTsurance Team