SR
Sudarshan R
1 reviews | Active since May 2015
12 May 2023, 11:39
Poor salesmanship
I called outsurance to get a quote on vehicle and home content insurance. After everything, he was pushing me to consent to go ahead with the insurance, after i repeatedly told him that i'm still in the process of checking other insurance companies for the best deal. Furthermore, my current insurer is still offering a better deal yet he was still being arrogant, gaslighting me for not accepting his offer.
Because of this type of salesmanship i will not be considering outsurance.
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OUTsurance's replyOfficial
16 May 2023, 16:36Good afternoon Sudarshan,
Further to our private reply, our sales manager Thandeka audited the call and will adress the service transgressions with her advisor.
She was unsuccessful in her attempt to contact you and will call you when you are available.
We are sorry for the frustration caused and hope that we are able to regain your trust in us in the near future.
We appreciate your feedback as it allows us to improve on our services to better serve our clients.
Regards,
The OUTsurance Team
Further to our private reply, our sales manager Thandeka audited the call and will adress the service transgressions with her advisor.
She was unsuccessful in her attempt to contact you and will call you when you are available.
We are sorry for the frustration caused and hope that we are able to regain your trust in us in the near future.
We appreciate your feedback as it allows us to improve on our services to better serve our clients.
Regards,
The OUTsurance Team
OUTsurance's reply16 May 2023, 16:36
Official
Good afternoon Sudarshan,
Further to our private reply, our sales manager Thandeka audited the call and will adress the service transgressions with her advisor.
She was unsuccessful in her attempt to contact you and will call you when you are available.
We are sorry for the frustration caused and hope that we are able to regain your trust in us in the near future.
We appreciate your feedback as it allows us to improve on our services to better serve our clients.
Regards,
The OUTsurance Team
Further to our private reply, our sales manager Thandeka audited the call and will adress the service transgressions with her advisor.
She was unsuccessful in her attempt to contact you and will call you when you are available.
We are sorry for the frustration caused and hope that we are able to regain your trust in us in the near future.
We appreciate your feedback as it allows us to improve on our services to better serve our clients.
Regards,
The OUTsurance Team