BG
Brad G
1 reviews | Active since Jan 2011
24 Mar 2025, 14:11
Poor perormance
Ive been trying to sort out my quote since the last big floods 3 weeks ago and still waiting, i phone 3 times a day and get pushed from pillar to post with empty promises,.. also many requests for itumaleng to phone me back and she never does - PAThetIC!!!!
I think i might just change insurance companies.
Helpful (0)
Replies (3)0
Replies (3)
OUTsurance's replyOfficial
24 Mar 2025, 14:23Hello Brad
Please accept our sincere apologies for the frustration all along!
Your feedback has been escalated to our claims as well as assessing manager. You will be contacted and assisted.
Thank you for bringing the matter to our attention.
Regards
The OUTsurance Team
Please accept our sincere apologies for the frustration all along!
Your feedback has been escalated to our claims as well as assessing manager. You will be contacted and assisted.
Thank you for bringing the matter to our attention.
Regards
The OUTsurance Team
Best regards,
OUTsurance's reply24 Mar 2025, 14:23
Official
Hello Brad
Please accept our sincere apologies for the frustration all along!
Your feedback has been escalated to our claims as well as assessing manager. You will be contacted and assisted.
Thank you for bringing the matter to our attention.
Regards
The OUTsurance Team
Please accept our sincere apologies for the frustration all along!
Your feedback has been escalated to our claims as well as assessing manager. You will be contacted and assisted.
Thank you for bringing the matter to our attention.
Regards
The OUTsurance Team
Best regards,
BG
Brad G's updateReviewer Update
24 Mar 2025, 14:24WHEN exactly will i be assisted??? NEXT WEEK?
BG
Brad G's update24 Mar 2025, 14:24
Reviewer Update
WHEN exactly will i be assisted??? NEXT WEEK?
OUTsurance's replyOfficial
24 Mar 2025, 15:55Hello Brad
We received feedback form our assessing manager, confirming he contacted and assisted you. He explained we were waiting for the quotes which we now did receive. A cash payment was made to your account as discussed.
Thank you for accepting our apologies.
Regards
The OUTsurance Team
We received feedback form our assessing manager, confirming he contacted and assisted you. He explained we were waiting for the quotes which we now did receive. A cash payment was made to your account as discussed.
Thank you for accepting our apologies.
Regards
The OUTsurance Team
Best regards,
OUTsurance's reply24 Mar 2025, 15:55
Official
Hello Brad
We received feedback form our assessing manager, confirming he contacted and assisted you. He explained we were waiting for the quotes which we now did receive. A cash payment was made to your account as discussed.
Thank you for accepting our apologies.
Regards
The OUTsurance Team
We received feedback form our assessing manager, confirming he contacted and assisted you. He explained we were waiting for the quotes which we now did receive. A cash payment was made to your account as discussed.
Thank you for accepting our apologies.
Regards
The OUTsurance Team
Best regards,