POOR or rather NO SERVICE from OUTSURANCE
Claim No 203 85 81 66 NO work done for FIVE full months. Sydney Tyuluba and Marius Fourie worked on this claim. With endless calls and follow-ups, nothing was done.
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Replies (2)
OUTsurance's replyOfficial
11 Feb 2021, 07:33Hello Dessislava
Thank you for your feedback.
It is most concerning to see a long time has passed since the claim was initially submitted. You have our sincere apologies for this!
It was decided to appoint a project manager, who was since in contact with you. An alternative leak detector will be appointed, and our project manager will oversee the process going forward. He will also ensure you are kept up to date until we finally resolved this long over-due matter for you.
The service you experienced has been most unfortunate and unacceptable.
Regards
OUTsurance
Thank you for your feedback.
It is most concerning to see a long time has passed since the claim was initially submitted. You have our sincere apologies for this!
It was decided to appoint a project manager, who was since in contact with you. An alternative leak detector will be appointed, and our project manager will oversee the process going forward. He will also ensure you are kept up to date until we finally resolved this long over-due matter for you.
The service you experienced has been most unfortunate and unacceptable.
Regards
OUTsurance
OUTsurance's reply11 Feb 2021, 07:33
Official
Hello Dessislava
Thank you for your feedback.
It is most concerning to see a long time has passed since the claim was initially submitted. You have our sincere apologies for this!
It was decided to appoint a project manager, who was since in contact with you. An alternative leak detector will be appointed, and our project manager will oversee the process going forward. He will also ensure you are kept up to date until we finally resolved this long over-due matter for you.
The service you experienced has been most unfortunate and unacceptable.
Regards
OUTsurance
Thank you for your feedback.
It is most concerning to see a long time has passed since the claim was initially submitted. You have our sincere apologies for this!
It was decided to appoint a project manager, who was since in contact with you. An alternative leak detector will be appointed, and our project manager will oversee the process going forward. He will also ensure you are kept up to date until we finally resolved this long over-due matter for you.
The service you experienced has been most unfortunate and unacceptable.
Regards
OUTsurance
OUTsurance's replyOfficial
11 Feb 2021, 07:33Hello Dessislava
Thank you for your feedback.
It is most concerning to see a long time has passed since the claim was initially submitted. You have our sincere apologies for this!
It was decided to appoint a project manager, who was since in contact with you. An alternative leak detector will be appointed, and our project manager will oversee the process going forward. He will also ensure you are kept up to date until we finally resolved this long over-due matter for you.
The service you experienced has been most unfortunate and unacceptable.
Regards
OUTsurance
Thank you for your feedback.
It is most concerning to see a long time has passed since the claim was initially submitted. You have our sincere apologies for this!
It was decided to appoint a project manager, who was since in contact with you. An alternative leak detector will be appointed, and our project manager will oversee the process going forward. He will also ensure you are kept up to date until we finally resolved this long over-due matter for you.
The service you experienced has been most unfortunate and unacceptable.
Regards
OUTsurance
OUTsurance's reply11 Feb 2021, 07:33
Official
Hello Dessislava
Thank you for your feedback.
It is most concerning to see a long time has passed since the claim was initially submitted. You have our sincere apologies for this!
It was decided to appoint a project manager, who was since in contact with you. An alternative leak detector will be appointed, and our project manager will oversee the process going forward. He will also ensure you are kept up to date until we finally resolved this long over-due matter for you.
The service you experienced has been most unfortunate and unacceptable.
Regards
OUTsurance
Thank you for your feedback.
It is most concerning to see a long time has passed since the claim was initially submitted. You have our sincere apologies for this!
It was decided to appoint a project manager, who was since in contact with you. An alternative leak detector will be appointed, and our project manager will oversee the process going forward. He will also ensure you are kept up to date until we finally resolved this long over-due matter for you.
The service you experienced has been most unfortunate and unacceptable.
Regards
OUTsurance