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Colin H
1 reviews | Active since Mar 2023
10 Jun 2024, 19:16
Poor online service 😢
TV ad states phone in and within 10 minutes we will have issued you with a quote. Utter *******. After 45 minutes, twice, still could not get a satisfactory quote. Had to resort to a personal consultant visit
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Replies (1)
OUTsurance's replyOfficial
11 Jun 2024, 10:03Good day Colin,
We are sorry to hear that our quote process was an inconvenience for you.
A sales manager will listen to the call recording to understand why the quote took so long. Regarding the premium, we offer savings to many clients. Unfortunately, we don't always save everyone money. It's a pity we couldn't offer you a saving.
Thank you for giving us the opportunity to quote you.
Regards,
The OUTsurance Team
We are sorry to hear that our quote process was an inconvenience for you.
A sales manager will listen to the call recording to understand why the quote took so long. Regarding the premium, we offer savings to many clients. Unfortunately, we don't always save everyone money. It's a pity we couldn't offer you a saving.
Thank you for giving us the opportunity to quote you.
Regards,
The OUTsurance Team
OUTsurance's reply11 Jun 2024, 10:03
Official
Good day Colin,
We are sorry to hear that our quote process was an inconvenience for you.
A sales manager will listen to the call recording to understand why the quote took so long. Regarding the premium, we offer savings to many clients. Unfortunately, we don't always save everyone money. It's a pity we couldn't offer you a saving.
Thank you for giving us the opportunity to quote you.
Regards,
The OUTsurance Team
We are sorry to hear that our quote process was an inconvenience for you.
A sales manager will listen to the call recording to understand why the quote took so long. Regarding the premium, we offer savings to many clients. Unfortunately, we don't always save everyone money. It's a pity we couldn't offer you a saving.
Thank you for giving us the opportunity to quote you.
Regards,
The OUTsurance Team