LN
Lungie N
1 reviews | Active since Jan 2010
14 Aug 2020, 02:25
POOR CUSTOMER SERVICE
I regret requesting a quotation from Outsurance. The guy i spoke he was rude Actually You are the worst insurance company that i have ever dealt with...I cannot imagine dealing with you guys when i have to claim. PLEASE STOP CALLING ME I AM NOT INTERESTED IN TAKING OUT INSURANCE WITH YOU..
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Replies (1)
OUTsurance's replyOfficial
18 Aug 2020, 13:05Hello Lungi
We always appreciate feedback, albeit negative as this makes us aware of service concerns we can address.
Our sales manager, Ash tried to contact you after having received your complaint and also audited the relevant call you had with our advisor.
We assure you we will never accept unprofessional conduct and apologise for creating a poor impression.
Since Ash was not successful in reaching you, he proceeded by communicating with you via email.
Regards
OUTsurance
We always appreciate feedback, albeit negative as this makes us aware of service concerns we can address.
Our sales manager, Ash tried to contact you after having received your complaint and also audited the relevant call you had with our advisor.
We assure you we will never accept unprofessional conduct and apologise for creating a poor impression.
Since Ash was not successful in reaching you, he proceeded by communicating with you via email.
Regards
OUTsurance
OUTsurance's reply18 Aug 2020, 13:05
Official
Hello Lungi
We always appreciate feedback, albeit negative as this makes us aware of service concerns we can address.
Our sales manager, Ash tried to contact you after having received your complaint and also audited the relevant call you had with our advisor.
We assure you we will never accept unprofessional conduct and apologise for creating a poor impression.
Since Ash was not successful in reaching you, he proceeded by communicating with you via email.
Regards
OUTsurance
We always appreciate feedback, albeit negative as this makes us aware of service concerns we can address.
Our sales manager, Ash tried to contact you after having received your complaint and also audited the relevant call you had with our advisor.
We assure you we will never accept unprofessional conduct and apologise for creating a poor impression.
Since Ash was not successful in reaching you, he proceeded by communicating with you via email.
Regards
OUTsurance