TL
Tertia L
1 reviews | Active since Jul 2020
29 Nov 2021, 12:49
Poor Customer service
Good morning,
I want to cancel my funeral policy. The deduction is R250.00 monthly. I am unemployed and cannot afford this anymore.
I am receiving no joy with getting this done.
No deduction can take place going forward.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
01 Dec 2021, 13:47Good afternoon Tertia,
Further to our private reply of last week, Neo has been in contact with you.
He has offered that your bonus premium be used, which you have agreed to do.
He has also explained the pause and play benefit which you have instituted.
We are glad to see that you have chosen to remain a client.
Regards,
OUTsurance
Further to our private reply of last week, Neo has been in contact with you.
He has offered that your bonus premium be used, which you have agreed to do.
He has also explained the pause and play benefit which you have instituted.
We are glad to see that you have chosen to remain a client.
Regards,
OUTsurance
OUTsurance's reply01 Dec 2021, 13:47
Official
Good afternoon Tertia,
Further to our private reply of last week, Neo has been in contact with you.
He has offered that your bonus premium be used, which you have agreed to do.
He has also explained the pause and play benefit which you have instituted.
We are glad to see that you have chosen to remain a client.
Regards,
OUTsurance
Further to our private reply of last week, Neo has been in contact with you.
He has offered that your bonus premium be used, which you have agreed to do.
He has also explained the pause and play benefit which you have instituted.
We are glad to see that you have chosen to remain a client.
Regards,
OUTsurance