PS
Palesa S
1 reviews | Active since Jun 2013
03 Oct 2023, 12:24
Poor Customer Service
Good day
I'm still waiting on someone to call me back regarding a cancellation. Reference number: *** for the apparent phone call to be received.
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Replies (1)
OUTsurance's replyOfficial
06 Oct 2023, 17:27Good afternoon Palesa,
We have reviewed your concerns and would like to apologise for the delay in contact. This was an internal service transgression which has been addressed.
Our client care manager Nadia contacted you, apologised and assisted in reviewing your cover which you were happy with.
Regards,
The OUTsurance Team
We have reviewed your concerns and would like to apologise for the delay in contact. This was an internal service transgression which has been addressed.
Our client care manager Nadia contacted you, apologised and assisted in reviewing your cover which you were happy with.
Regards,
The OUTsurance Team
OUTsurance's reply06 Oct 2023, 17:27
Official
Good afternoon Palesa,
We have reviewed your concerns and would like to apologise for the delay in contact. This was an internal service transgression which has been addressed.
Our client care manager Nadia contacted you, apologised and assisted in reviewing your cover which you were happy with.
Regards,
The OUTsurance Team
We have reviewed your concerns and would like to apologise for the delay in contact. This was an internal service transgression which has been addressed.
Our client care manager Nadia contacted you, apologised and assisted in reviewing your cover which you were happy with.
Regards,
The OUTsurance Team