WM
Willie M
1 reviews | Active since Aug 2019
30 Mar 2022, 11:33
Poor customer relations
Please never buy the Motor vehicle warranty from Outsurance. It has taken them now over a month to decide to repair. Their dedicated accessor also inspected the vehicle 2 weeks ago and every time we phone they add another excuse of reports needed.
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Replies (2)
OUTsurance's replyOfficial
31 Mar 2022, 14:05Good afternoon Willie,
Disappointing to read about your poor service experience with us.
We would like to look into your matter but are unable to locate an active policy with the details you have provided.
Please provide us with your claim number and our motor warranty manager will be in contact with you.
Regards,
OUTsurance
Disappointing to read about your poor service experience with us.
We would like to look into your matter but are unable to locate an active policy with the details you have provided.
Please provide us with your claim number and our motor warranty manager will be in contact with you.
Regards,
OUTsurance
OUTsurance's reply31 Mar 2022, 14:05
Official
Good afternoon Willie,
Disappointing to read about your poor service experience with us.
We would like to look into your matter but are unable to locate an active policy with the details you have provided.
Please provide us with your claim number and our motor warranty manager will be in contact with you.
Regards,
OUTsurance
Disappointing to read about your poor service experience with us.
We would like to look into your matter but are unable to locate an active policy with the details you have provided.
Please provide us with your claim number and our motor warranty manager will be in contact with you.
Regards,
OUTsurance
WM
Willie M's updateReviewer Update
04 Apr 2022, 14:09Sorted. Claim was apparently approved. Waiting for actual confirmation.
WM
Willie M's update04 Apr 2022, 14:09
Reviewer Update
Sorted. Claim was apparently approved. Waiting for actual confirmation.