Poor communication and client satisfaction

After canceling my policy, they phoned me back to resell me a policy,,, and afternumerous attempts say No Thank You the sales manager kept on speaking and ignoring me,,, even after the day I canceled they tried to convince me to stay ad it was a tedious back and forth onthe ohone to get my policy canceled I told them I am not interested so olease rem9ve my detals from your system as I was trying to do this via the online forms, but even that doesnt work..