SC
Suretha C
1 reviews | Active since Apr 2019
15 Jan 2022, 10:26
Poor client service from Outsurance
Outsurance treated me very badly. We have trouble with our claim. They manipulated me with there cash back bonus. The origanal agreement was totally false.
This was and still is a very bad experience there. Outsurance just transfer you from one department to a other.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
19 Jan 2022, 16:26Good afternoon Suretha,
Further to our private reply on receipt of your complaint, we can confirm that Koketso has been in contact with you.
She has discussed a relief option and will assist with the finalisation of your claim.
We apologise for the poor service and frustration we have caused you.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, we can confirm that Koketso has been in contact with you.
She has discussed a relief option and will assist with the finalisation of your claim.
We apologise for the poor service and frustration we have caused you.
Regards,
OUTsurance
OUTsurance's reply19 Jan 2022, 16:26
Official
Good afternoon Suretha,
Further to our private reply on receipt of your complaint, we can confirm that Koketso has been in contact with you.
She has discussed a relief option and will assist with the finalisation of your claim.
We apologise for the poor service and frustration we have caused you.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, we can confirm that Koketso has been in contact with you.
She has discussed a relief option and will assist with the finalisation of your claim.
We apologise for the poor service and frustration we have caused you.
Regards,
OUTsurance