Poor Client Service

<p>I had an accident on the 09 June 2016 I made a claim to outsurance and I received a quote.I was not happy with the quote n I was advised to take it to another panelbeater...I tried calling Paul my advisor for the accident from outsurance I couldn't reach him until I called the person who had signed me with outsurance n she had him called me ...Paul Botha send me to Auto Salon in Randburg for the new quote which I went and received the quote.</p> <p>Upon receiving the quote I send Paul an email telling him I was in financial strain and did not have excess fee..</p> <p>Paul then send paper work to sign with the old quote ...he did not car to call me and by luck I happened to go through the paperwork before signing and I had to call him and he told me he was going to tell his manager for his manager said he had to give me the old quote not even considering this quote telling me at auto salon they quoted for new parts which I don't understand</p>