AW
Arie W
1 reviews | Active since Jul 2011
14 Feb 2021, 11:20
Poor client communication
Can only communicta with them telephonically. They don't make provision for email queries Due to bad hearing this is not possible.
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OUTsurance's replyOfficial
15 Feb 2021, 10:47 Good morning Arie
Thank you for your feedback and for brining your concerns to our attention.
We are sorry to see that you have been unable to reach us via email. We have responded via private reply with the email address you can make use of should you require any assistance with your policy.
We apologise for the poor service experience.
Regards
OUTsurance
Thank you for your feedback and for brining your concerns to our attention.
We are sorry to see that you have been unable to reach us via email. We have responded via private reply with the email address you can make use of should you require any assistance with your policy.
We apologise for the poor service experience.
Regards
OUTsurance
OUTsurance's reply15 Feb 2021, 10:47
Official
Good morning Arie
Thank you for your feedback and for brining your concerns to our attention.
We are sorry to see that you have been unable to reach us via email. We have responded via private reply with the email address you can make use of should you require any assistance with your policy.
We apologise for the poor service experience.
Regards
OUTsurance
Thank you for your feedback and for brining your concerns to our attention.
We are sorry to see that you have been unable to reach us via email. We have responded via private reply with the email address you can make use of should you require any assistance with your policy.
We apologise for the poor service experience.
Regards
OUTsurance