BA
Basil A
1 reviews | Active since Mar 2009
31 Aug 2026, 21:15
Poor call-back service
I need to cancel my policy. I have made numerous requests for a callback with no response. I cannot find an option on the app to cancel. Please can someone call me as a matter of urgency. Thank you
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OUTsurance's replyOfficial
31 Aug 2026, 22:04Good day Basil A
We acknowledge receipt of your review.
We will escalate the matter to the relevant manager.
We apologise for the disappointing experience.
Regards
The OUTsurance Team
We acknowledge receipt of your review.
We will escalate the matter to the relevant manager.
We apologise for the disappointing experience.
Regards
The OUTsurance Team
Best regards,
OUTsurance's reply31 Aug 2026, 22:04
Official
Good day Basil A
We acknowledge receipt of your review.
We will escalate the matter to the relevant manager.
We apologise for the disappointing experience.
Regards
The OUTsurance Team
We acknowledge receipt of your review.
We will escalate the matter to the relevant manager.
We apologise for the disappointing experience.
Regards
The OUTsurance Team
Best regards,