Poor business insurance
Submitted a claim on the 19th of April and waiting till the 10th of May for some actual feedback. A minor claim but man they want to run itc checks etc. We lost weeks off revenue on our logger but outsurance doesn't care. The agent David Parshad even sets a meeting on a long weekend Monday and doesn't even pitch, ruining my weekend.
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
12 May 2021, 15:31Hello Ash
We are truly sorry about the delayed claims process as well as the fact that our broker failed to meet with you at the appointed time.
Our assessing manager, David contacted you. He explained the reason for the unfortunate delay and provided you with an update on the claim. Our assessor has since been in contact with you and we endeavour finalising the claim for you as soon as possible.
Thank you for accepting our apologies.
Regards
OUTsurance
We are truly sorry about the delayed claims process as well as the fact that our broker failed to meet with you at the appointed time.
Our assessing manager, David contacted you. He explained the reason for the unfortunate delay and provided you with an update on the claim. Our assessor has since been in contact with you and we endeavour finalising the claim for you as soon as possible.
Thank you for accepting our apologies.
Regards
OUTsurance
OUTsurance's reply12 May 2021, 15:31
Official
Hello Ash
We are truly sorry about the delayed claims process as well as the fact that our broker failed to meet with you at the appointed time.
Our assessing manager, David contacted you. He explained the reason for the unfortunate delay and provided you with an update on the claim. Our assessor has since been in contact with you and we endeavour finalising the claim for you as soon as possible.
Thank you for accepting our apologies.
Regards
OUTsurance
We are truly sorry about the delayed claims process as well as the fact that our broker failed to meet with you at the appointed time.
Our assessing manager, David contacted you. He explained the reason for the unfortunate delay and provided you with an update on the claim. Our assessor has since been in contact with you and we endeavour finalising the claim for you as soon as possible.
Thank you for accepting our apologies.
Regards
OUTsurance
's updateReviewer Update
05 Aug 2021, 22:19Its now august 2021 and outsurance is still sorting this claim out. our business suffers because *********** people like David Parsadh and Pieter Erwee do nothing about claims pending and close them out on their system. Absolutely disgusting service from Outsurance and it is pathetic.
's update05 Aug 2021, 22:19
Reviewer Update
Its now august 2021 and outsurance is still sorting this claim out. our business suffers because *********** people like David Parsadh and Pieter Erwee do nothing about claims pending and close them out on their system. Absolutely disgusting service from Outsurance and it is pathetic.