BM
Busani M

1 reviews | Active since Aug 2016

22 Aug 2016, 06:47

Poor and Unfair Service

<p>Their claims agent, Thina Makathini and Manager Natalie Du Toit provide unfair and poor service. As a third party, I was treated unfairly when my car was bumped. If this is how your treat everyone, you dont deserve to be insurance pratitioners. Outsurance with its reputation of mistreating people when it comes to claims. The most nonsensical service</p>

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Replies (1)
OUTsurance
OUTsurance's reply25 Aug 2016, 09:42
Official

My apologies for the belated response.

Our laibility claims manager, Chrisna discusssed the outcome after having reviewed the merits.

She confirmed our revised 100% settlement offer.

Regards

Dinky