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Puseletso M
1 reviews | Active since May 2014
26 May 2023, 06:37
Please refund me
Spent over 40 minutes with a Senior Advisor trying to cancel my policy and I was assured that it was canceled (if calls are really recorded check around minute 42 when I was told this) but they still debited me today , on the app I have no products so what is the debit for ???
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OUTsurance's replyOfficial
26 May 2023, 15:16Good afternoon Puseletso,
Thank you for bringing your concerns to our attention.
Our client care manager Yolande has contacted you to assist with a refund.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for bringing your concerns to our attention.
Our client care manager Yolande has contacted you to assist with a refund.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply26 May 2023, 15:16
Official
Good afternoon Puseletso,
Thank you for bringing your concerns to our attention.
Our client care manager Yolande has contacted you to assist with a refund.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for bringing your concerns to our attention.
Our client care manager Yolande has contacted you to assist with a refund.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team