Pleasantly Surprised!

Impressed 2 the max!

So yesterday morning I had an embarrassing accident at home, I walked with my head buried in my phone and slipped on a loose rug in the living room, I accidentally knocked over my tv, laptop and cellphone and fell on it. I thought about not claiming from my insurance as I'm a brand new client with them, however the damage was a bit high and I decided to submit a claim last night. After reading some reviews on Hello Peter and Facebook, I was certain that my claim advisor would be difficult and try and find reasons not to submit / approve my claim, however, I couldn't be more wrong. The claims adviser assigned to my claim was Ataniel Thaver, this morning he phoned me early, asked details about my claim and the damage and he agreed to update me on my claim status shortly, all while being friendly and professional. Not once did he mention that I'm a new client and not once did he try to change my mind on not claiming. So after reading all the negative remarks and comments of OUTsurance on Facebook and Hello Peter, I decided the company as well as Ataniel deserves a shout-out! I hope that we will be walking a long road together and that you will be my insurance provider for many years to come! Keep up the great work guys! Gerhard Giliomee