phenomenal service Outsurance

Thank you so much to Eugene who assisted me on Friday night at 23h00 when our geyser decided to give up the ghost - I hadn't even exited the app when you Eugene responded to my home assistant request. Saturday morning Monica was phenomenal had followed up on Eugene's request for a Electrician to come and assist. Monica contacted Ed's Electrical and Plumbing at 07h00 in the morning; followed up with a sms to advise what time they will arrive communicating the whole time as to what time they arrive; during the procedure as well as a follow up call after all was completed.

Ed's Electrical had responded under the hour and had re-installed a geyser element under a hour. Henk was Phenomenal and effective.

Thank you so much for your assistance; it was phenomenal to have assistant that is prompt and available no matter what time of day it was.