EO
Elzahn O
1 reviews | Active since Mar 2013
21 Jun 2024, 12:08
Pet police increase
I have always been very happy with the Pet Insurance product. However, they just increased my policy with 51 %!! I didn't even claim for accident /illness/hospital cover for the year. Only pet visits - a number of follow ups related to a eye infection issue.
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OUTsurance's replyOfficial
21 Jun 2024, 12:21Hello Elzahn
Thank you for your feedback.
Previous claims will have an effect on the rerated premium. We are sorry to read about the steep increase.
Our client care manager will review all relevant and influencing factors and discuss these with you.
Regards
The OUTsurance Team
Thank you for your feedback.
Previous claims will have an effect on the rerated premium. We are sorry to read about the steep increase.
Our client care manager will review all relevant and influencing factors and discuss these with you.
Regards
The OUTsurance Team
OUTsurance's reply21 Jun 2024, 12:21
Official
Hello Elzahn
Thank you for your feedback.
Previous claims will have an effect on the rerated premium. We are sorry to read about the steep increase.
Our client care manager will review all relevant and influencing factors and discuss these with you.
Regards
The OUTsurance Team
Thank you for your feedback.
Previous claims will have an effect on the rerated premium. We are sorry to read about the steep increase.
Our client care manager will review all relevant and influencing factors and discuss these with you.
Regards
The OUTsurance Team