NM
Niven M
1 reviews | Active since Sept 2021
09 Nov 2021, 14:03
Pet Outsurance - what a farce
pet outsurance is a **** and has blatantly mislead me as a client - promising the world during the sign up phase, promising access to funds BUT when it has come to claim time, their advisors throw every lie and trick in the book NOT to honour a claim. Favourable quotes and commitments from the original sales agent for having my pets microchipped [and eventually sterilised] is a complete farce - lies, lies, lies. outsurance IF that is how you treat my pets - I pray to God that I never have to claim for something more serious. You have gone to show that you are nothing more than a greedy ********* corporate monster. You have lost faith in you and my future business. *****.
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Replies (1)OUTsurance's replyOfficial
10 Nov 2021, 15:29Hello Niven M
We know you will appreciate our concern about the service you describe.
Our sales manager, Ovesh contacted you and provided you with detailed feedback after having audited the calls. We will never resort to ********* business practice and providing our clients with sound advice, is priority.
Ovesh will send the relevant recordings to you. Please don't hesitate to contact us, should you have any further enquiries.
Regards
OUTsurance
We know you will appreciate our concern about the service you describe.
Our sales manager, Ovesh contacted you and provided you with detailed feedback after having audited the calls. We will never resort to ********* business practice and providing our clients with sound advice, is priority.
Ovesh will send the relevant recordings to you. Please don't hesitate to contact us, should you have any further enquiries.
Regards
OUTsurance
OUTsurance's reply10 Nov 2021, 15:29
Official
Hello Niven M
We know you will appreciate our concern about the service you describe.
Our sales manager, Ovesh contacted you and provided you with detailed feedback after having audited the calls. We will never resort to ********* business practice and providing our clients with sound advice, is priority.
Ovesh will send the relevant recordings to you. Please don't hesitate to contact us, should you have any further enquiries.
Regards
OUTsurance
We know you will appreciate our concern about the service you describe.
Our sales manager, Ovesh contacted you and provided you with detailed feedback after having audited the calls. We will never resort to ********* business practice and providing our clients with sound advice, is priority.
Ovesh will send the relevant recordings to you. Please don't hesitate to contact us, should you have any further enquiries.
Regards
OUTsurance
