AO
ALTHEA O
1 reviews | Active since Jan 2023
19 Jan 2023, 16:06
Pet Insurance Deceiving
Stay clear from Outsurance Pet Insurance. Deceiving and not worth it. R315 pm and removal of lumps (even cancer) will NOT be covered and unless you fullfill waiting period of 12 MONTHS. Work out the logic of that... They want the premiums but don't really want to cover your pet.
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OUTsurance's replyOfficial
24 Jan 2023, 11:10Good afternoon Althea,
Thank you for raising your concerns and allowing us the opportunity to call you to discuss.
A waiting period is a standard provision of cover.
Our claims manager Bonne contacted you to discuss the relevant waiting periods in detail which are also available in your policy schedule.
We understand that you are not happy with the relevant waiting periods and are sorry for the disappointment.
Regards,
OUTsurance
Thank you for raising your concerns and allowing us the opportunity to call you to discuss.
A waiting period is a standard provision of cover.
Our claims manager Bonne contacted you to discuss the relevant waiting periods in detail which are also available in your policy schedule.
We understand that you are not happy with the relevant waiting periods and are sorry for the disappointment.
Regards,
OUTsurance
OUTsurance's reply24 Jan 2023, 11:10
Official
Good afternoon Althea,
Thank you for raising your concerns and allowing us the opportunity to call you to discuss.
A waiting period is a standard provision of cover.
Our claims manager Bonne contacted you to discuss the relevant waiting periods in detail which are also available in your policy schedule.
We understand that you are not happy with the relevant waiting periods and are sorry for the disappointment.
Regards,
OUTsurance
Thank you for raising your concerns and allowing us the opportunity to call you to discuss.
A waiting period is a standard provision of cover.
Our claims manager Bonne contacted you to discuss the relevant waiting periods in detail which are also available in your policy schedule.
We understand that you are not happy with the relevant waiting periods and are sorry for the disappointment.
Regards,
OUTsurance