Permission to debit my account

<p>I done a quote with outsurance and I told them I will let them know when to debit my account. I called in 2 weeks ago and said they should not debit my account. I spoke to a call centre agent and a supervisor who said he will call me back I'm still waiting for the call. Today Outsurance debits my account without permision. I want my money back today. If this is how you do business I do not want to be your customer.</p>