People Build the Reputation of a Company – Reward Your Staff

Today I called Outsurance to amend a few details to my policy. Tebogo Sepuru answered my call. It is very difficult to find people who manage to strike the perfect balance between professionalism and being human. She does. What an absolute pleasure. Friendly, genuine, helpful, and funny. All I'm saying is that we need more people like her in the service industry. PROMOTE HER!!!!

I will be referring people to Outsurance based on one interaction. That should speak volumes.

People build the reputation of a company, so treat them well. Promote her.