TM
Tebogo M

1 reviews | Active since Nov 2016

11 Nov 2016, 12:53

Pension claim pain!

<p>My beloved sister is late. As if that is not bad enough the pension claim process is so painful!</p> <p> </p> <p>Outsurance/ Youi is blaming their third . It's all good and well when you are alive and making the companies money but the minute you are gone their true colours emerge! </p> <p> </p> <p>Shame on Metropolitan! Shame on Outsurance! Shame on Youi!</p> <p> </p>

0
Replies (2)
OUTsurance
OUTsurance's reply14 Nov 2016, 13:44
Official

Dear Tebogo,

We are so sorry for your loss and do not want to add to your trauma. We have been in contact with our finance department who advised they are busy finalising this matter and will pay the money as soon as possible.

Regards,

Alet

TM
Tebogo M's update14 Nov 2016, 14:11
Reviewer Update

Not good enough. Deadline that your organization committed to was Friday. Then Monday now you saying as soon as possible. Not acceptable.