<p>I have been a client of Outsurance for many many years. This morning i phoned to find out their banking details as i would like to make a direct deposit into their bank account. I was greeted by a very rude woman. I didnt hear her name as she was mumbling. She told me no its not possible. I asked her why, surely the company has a bank account. She was extremely rude. I told her i will cancel my membership of many years and she couldnt care less. When i wanted to log a complaint on their website, after filling out the whole form it wouldnt allow my to post it!! extremely frustrating. The worst service i have had in a long time!! One also cant find an email adres to write a complaint. </p>
We are truly sorry about the poor manner in which your enquiry was held!
Cole did contact you and provided you with proper feedback and we thank you for your understanding and subsequent compliment you posted!
Regards
Dinky
Best regards,
We are truly sorry about the poor manner in which your enquiry was held!
Cole did contact you and provided you with proper feedback and we thank you for your understanding and subsequent compliment you posted!
Regards
Dinky
Best regards,
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