kL
khodani L
1 reviews | Active since May 2016
04 Nov 2020, 22:04
Pay more for a safer parking,
I moved from a carport to a locked electronically controlled garage in the same are but Outsurance increased my premium... Jannie Bezuidenhout was even forcing their new product on me even after i told him i wasn't interested.
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Replies (1)OUTsurance's replyOfficial
10 Nov 2020, 15:05Good day Khodani,
Thank you for giving us the opportunity to look into the matter.
Zenus our review manager contacted you to address your concerns regarding the premium increase. You changed your daytime parking and this had a direct impact on the premium increase.
There are a number of factors that we take into account when determining the appropriate premium for a client, 1 of those factors is the area type.
We do apologise for disappointing you.
Regards,
OUTsurance
Thank you for giving us the opportunity to look into the matter.
Zenus our review manager contacted you to address your concerns regarding the premium increase. You changed your daytime parking and this had a direct impact on the premium increase.
There are a number of factors that we take into account when determining the appropriate premium for a client, 1 of those factors is the area type.
We do apologise for disappointing you.
Regards,
OUTsurance
OUTsurance's reply10 Nov 2020, 15:05
Official
Good day Khodani,
Thank you for giving us the opportunity to look into the matter.
Zenus our review manager contacted you to address your concerns regarding the premium increase. You changed your daytime parking and this had a direct impact on the premium increase.
There are a number of factors that we take into account when determining the appropriate premium for a client, 1 of those factors is the area type.
We do apologise for disappointing you.
Regards,
OUTsurance
Thank you for giving us the opportunity to look into the matter.
Zenus our review manager contacted you to address your concerns regarding the premium increase. You changed your daytime parking and this had a direct impact on the premium increase.
There are a number of factors that we take into account when determining the appropriate premium for a client, 1 of those factors is the area type.
We do apologise for disappointing you.
Regards,
OUTsurance
