JL
John-Michael Luciano
1 reviews | Active since Jul 2016
27 May 2020, 20:50
Pay back lie
Outsurance promise to pay you R500 if they cant beat what you currently pay they phoned me and couldn't beat my existing insurance, they then send you a link to follow and attach your policy document and account number they then reply with a message that you don't qualify for R1500 but yet they forget they promise to pay R500 if they cant beat your current insurance they couldn't beat my insurance and now tell me im declined for R1500 that promotion is a **** we put our details on an online site account numbers etc exposing us to online ***** for nothing
Helpful (0)
Replies (3)0
Replies (3)
OUTsurance's replyOfficial
28 May 2020, 11:48Hi John-Michael
Very sorry you feel that way about our promotion, we can assure you that it is not a **** and we would never engage in any such activity.
Our online platform is very secure as our IT experts and Digital Technicians take all necessary safety precautions to ensure that our clients details are never compromised.
We escalated your complaint to our Quote Promotions Supervisor to review and assist accordingly. She will be in touch with you to assist.
Regards
OUTsurance
Very sorry you feel that way about our promotion, we can assure you that it is not a **** and we would never engage in any such activity.
Our online platform is very secure as our IT experts and Digital Technicians take all necessary safety precautions to ensure that our clients details are never compromised.
We escalated your complaint to our Quote Promotions Supervisor to review and assist accordingly. She will be in touch with you to assist.
Regards
OUTsurance
Best regards,
OUTsurance's reply28 May 2020, 11:48
Official
Hi John-Michael
Very sorry you feel that way about our promotion, we can assure you that it is not a **** and we would never engage in any such activity.
Our online platform is very secure as our IT experts and Digital Technicians take all necessary safety precautions to ensure that our clients details are never compromised.
We escalated your complaint to our Quote Promotions Supervisor to review and assist accordingly. She will be in touch with you to assist.
Regards
OUTsurance
Very sorry you feel that way about our promotion, we can assure you that it is not a **** and we would never engage in any such activity.
Our online platform is very secure as our IT experts and Digital Technicians take all necessary safety precautions to ensure that our clients details are never compromised.
We escalated your complaint to our Quote Promotions Supervisor to review and assist accordingly. She will be in touch with you to assist.
Regards
OUTsurance
Best regards,
JL
John-Michael Luciano's updateReviewer Update
28 May 2020, 18:49Thanks for the response
no one from outsurance has contacted me
no one from outsurance has contacted me
JL
John-Michael Luciano's update28 May 2020, 18:49
Reviewer Update
Thanks for the response
no one from outsurance has contacted me
no one from outsurance has contacted me
OUTsurance's replyOfficial
29 May 2020, 08:41Morning John-Michael
We sincerely apologise for not getting in touch with you yesterday. Our Quote Promotions Supervisor is availing herself to call you and address your concerns shortly.
Very sorry for the delay and any inconvenience as a result.
Regards
OUTsurance
We sincerely apologise for not getting in touch with you yesterday. Our Quote Promotions Supervisor is availing herself to call you and address your concerns shortly.
Very sorry for the delay and any inconvenience as a result.
Regards
OUTsurance
Best regards,
OUTsurance's reply29 May 2020, 08:41
Official
Morning John-Michael
We sincerely apologise for not getting in touch with you yesterday. Our Quote Promotions Supervisor is availing herself to call you and address your concerns shortly.
Very sorry for the delay and any inconvenience as a result.
Regards
OUTsurance
We sincerely apologise for not getting in touch with you yesterday. Our Quote Promotions Supervisor is availing herself to call you and address your concerns shortly.
Very sorry for the delay and any inconvenience as a result.
Regards
OUTsurance
Best regards,