Patronizing and Blatantly rude

<p>Today I was visited by an OUTsurance assessor named Vivek Armachand regarding a claim I have submitted recently. </p> <p> </p> <p>He was bletently rude and tried to intimidate me at my work place along side trying to patronise me regarding my claim. He was not only aggresive and rasied his voice towards me while trying to speak over me when trying to talk. He was arrogant enough to say he would cancel my insurance and accused me of being dishonest in my claim. When asking for a copy of the recording he said that I can request it and sorted out of my office. </p> <p> </p> <p>I will be going to the Ombudsman herewith to express my unhappiness herewith and discomfort caused by the individual. If these are the types of people you send to investigate claims to try and "catch" peole out, then I dont want to do business with a company like that. It seems that he would jump to any conclusion not to entertain a claim or find a way out.</p> <p> </p> <p>According to your website, Awesome Service is one of your values, but seems that Vivek would need an immediate crash course on what Awesome service is.</p> <p> </p> <p>Absolutely AWEFUL service but quick to take my money!!!!</p>