1 reviews | Active since Mar 2018
PATHETIC SERVICE FROM OUTSURANCE!!!!
This is the WORSE CUSTOMER SERVICE I have ever received from any company EVER!!!.
First of all I took out insurance on 2 houses one was for the building and the content of house and the just for the building. However OUTSURANCE added the vehicles also to it which automatically increased the monthly premium. After 18 months they took the vehicle off.
In Jan we phoned to enquiry the premium they said we requested the car to be put on and to take it off. I then told them to send me the phone recording where I agreed this to be made and every time im just getting a better excuse from a different consultant. The only person that could actually help me was a guy named Martin other than that everyone else is just ****ing me off.
I told them I want to be refunded for the months the car was on now im just not getting any answers.
Hello Tenille Whittles
Thank you for bringing the mattr to oeur attention and also affording us the opportunity to investigate all that had transpired,
Melissa has been assisting after having audited the relevant calls.
We are pleased to know she resolved the matter for you and that you are satisfied with the outcome.
Regards
Dinky
Hello Tenille Whittles
Thank you for bringing the mattr to oeur attention and also affording us the opportunity to investigate all that had transpired,
Melissa has been assisting after having audited the relevant calls.
We are pleased to know she resolved the matter for you and that you are satisfied with the outcome.
Regards
Dinky