SP
Sunitha P
1 reviews | Active since Jul 2018
15 Nov 2021, 13:11
Pathetic Service
Cash back promo, a piece of ****. I had a quote done last week already, emailed twice already because they could not beat my current insurer. No response. I am glad I did not have to switch my insurance cover.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
15 Nov 2021, 14:53Hello Sunitha
Thank you for your feedback.
Casey from our promotion team contacted you. It was established our advisor never rep**** to your email, which we apologise for.
Casey also discussed the relevant Ts & Cs pertaining to the promotion with you. Since you did participate in the promotion within the last 2 years, you won't be able to again at this time. She did confirm when you can call us again for a quote and if we cannot beat your premium, you will be able to participate again.
Thank you for accepting our apologies as well as your understanding,
Regards
OUTsurance
Thank you for your feedback.
Casey from our promotion team contacted you. It was established our advisor never rep**** to your email, which we apologise for.
Casey also discussed the relevant Ts & Cs pertaining to the promotion with you. Since you did participate in the promotion within the last 2 years, you won't be able to again at this time. She did confirm when you can call us again for a quote and if we cannot beat your premium, you will be able to participate again.
Thank you for accepting our apologies as well as your understanding,
Regards
OUTsurance
OUTsurance's reply15 Nov 2021, 14:53
Official
Hello Sunitha
Thank you for your feedback.
Casey from our promotion team contacted you. It was established our advisor never rep**** to your email, which we apologise for.
Casey also discussed the relevant Ts & Cs pertaining to the promotion with you. Since you did participate in the promotion within the last 2 years, you won't be able to again at this time. She did confirm when you can call us again for a quote and if we cannot beat your premium, you will be able to participate again.
Thank you for accepting our apologies as well as your understanding,
Regards
OUTsurance
Thank you for your feedback.
Casey from our promotion team contacted you. It was established our advisor never rep**** to your email, which we apologise for.
Casey also discussed the relevant Ts & Cs pertaining to the promotion with you. Since you did participate in the promotion within the last 2 years, you won't be able to again at this time. She did confirm when you can call us again for a quote and if we cannot beat your premium, you will be able to participate again.
Thank you for accepting our apologies as well as your understanding,
Regards
OUTsurance