nN
naickerneilan N

1 reviews | Active since Nov 2016

02 Dec 2021, 19:29

Pathetic Service

Absolutely pathetic service from OUTsurance. Never call their clients back and we have to keep calling to follow up.

0
Replies (1)
OUTsurance
OUTsurance's reply08 Dec 2021, 10:28
Official
Good day Neilan,

Further to our private response, we can confirm that Gavin our client services manager has been in contact with your wife.

The lack of feedback is unacceptable and we will address the service transgressions accordingly. The call recording will be sent to you as requested.

We are sorry for the poor service experience.

Regards,
OUTsurance