Pathetic Service and incompitent Agents

So, I took out commercial insurance with Outsurance as I purchased vehiecles for ehailing. Upon purchasing, I added myself as the regular driver as into get the ball rolling. Later, when wanting to change drivers, they told me that it will affect my premium as they based my premium on the dirver self not the account holders profile. Meaning, you can take a policy with us, however, you as the person makes the difference.

Notwithstanding that they "had my information already", never did I do business them in any way, shape or form. Similarly guilty of information sharing as Discovery and the others currently being investigated by the competition comission. Please be aware, they have since closed down their commercial cover for enhailin due to the high risk nature but have kept their existing customers as into not ruffle some feathers.

I then questioned the ambiguity of the nature of their contract and requested the call that they often tell you is recorded. The agent, Ivy Tilane, became upset as I told her about the inconsistancy of information communication, her manager tells me she "didnt mean it that way", "what she meant was"... as if verbal agreements under the law isnt binding. So, dont worry, they will give you service but if you actually ask pertinent questions, they say something else and as with "woke cutlure" want to make it as if your crazy for asking the question.

This same lady goes through my profile now and me wanting to add a driver, because of "his profile" my insurance more than doubled, then miss/mrs Ivy, gets upset as I requested a review. This is outsurance, you always get something out, alright...