CJ
Charné Jacobs
1 reviews | Active since Feb 2024
28 Feb 2024, 13:33
Pathetic service
After cancelling a policy, outsurance proceeds to deduct a full premium amount a month later, now I have to wait for money that's mine. Given that their processes are actually amicable
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OUTsurance's replyOfficial
28 Feb 2024, 15:43Good afternoon Charne,
Thank you for bringing your concerns to our attention,
Our client care manager Mpumelelo assisted with your concerns and awaits your bank statement in order for us to process a refund.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for bringing your concerns to our attention,
Our client care manager Mpumelelo assisted with your concerns and awaits your bank statement in order for us to process a refund.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply28 Feb 2024, 15:43
Official
Good afternoon Charne,
Thank you for bringing your concerns to our attention,
Our client care manager Mpumelelo assisted with your concerns and awaits your bank statement in order for us to process a refund.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for bringing your concerns to our attention,
Our client care manager Mpumelelo assisted with your concerns and awaits your bank statement in order for us to process a refund.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team